We handle all your medical transcription needs with exclusively US-based transcriptionists.
Whether you’re an IME specialist, hospital, physician group, sole practitioner, surgery center, radiology practice, or counseling center, we can work with you to develop a customized solution for all your transcription needs. We can supply you with digital recorders for free, or work with whatever recording equipment or turnkey system that’s already in place if that’s what you’re used to and comfortable with. Call-in transcription, as a main or supplemental option, is also available.
All dictation is transcribed according to your formatting requirements by our native-English-speaking, U.S.-based transcriptionists, each with an average of 10 years of experience transcribing in all specialties. We promise in writing to never outsource your work abroad!
Our quality assurance team (whose members each have an average of 25 years of experience) reviews all documents containing blanks and randomly double checks a healthy percentage of documents without blanks to ensure that our quality and accuracy far exceed industry standards. (The industry standard with respect to accuracy is 98%, with many transcription firms boasting 99% accuracy. We’re proud to say that our accuracy is more in the 99.9% range.)
Also, lest anything slip between the cracks, we can utilize your schedules to make sure that all patient information contained in the reports (such as name spellings, dates of birth, account numbers, etc.) is correct. We can also reconcile the dictation we received against what patients were seen to ensure that nothing is missing, or even fax copies of your reports directly to referring physicians.
And just because we’re sticklers for the details of your transcription doesn’t mean we don’t understand the need for quick turnaround. Typical turnaround time averages 24 to 48 hours, and this can be sped up to meet individual client needs (with stat requests accommodated as well).
Moreover, it goes without saying that HIPAA compliance will be maintained throughout. We take the issue of privacy and security with regards to patient medical records very seriously. We’ll gladly sign and adhere to any special confidentiality agreement you may have.
Finally, know that our work for you doesn’t have to end with transcription. We can take any custom request and integrate it into our services for you. This includes: extracting information from previous reports so the doctor doesn’t have to re-dictate, researching proper nouns/people’s names/place names online or via telephone, re-ordering what the doctor dictates (changing the section headings, etc.) so that he can dictate a quick “rough draft” and we’ll turn it into a final copy by putting everything where it belongs. You can therefore think of us as an extension of your in-house staff.
Why Princeton Transcription?
No outsourcing overseas
All dictation will be transcribed according to your formatting requirements by our U.S.-based, native-English-speaking transcriptionists, each with an average of 10 years of experience transcribing all specialties. We promise in writing to never outsource your work overseas!
Documents would be returned to you with your required turnaround time (most clients choose 24 to 48 hours). Should you ever need reports returned more rapidly, this can always be accelerated to meet your specific needs.
Stat requests supported
We gladly accommodate stat requests, should you ever need a document transcribed immediately. In these situations, documents will be transcribed, sent through quality assurance, and returned to you as soon as humanly possible.
24x7x365 customer service
We provide first class customer service. We make ourselves available 24 hours per day, 7 days a week, including weekends and holidays. And if there’s ever a problem that we couldn’t solve over the phone, we can be at your door promptly and solve the problem in person at no additional charge.
As the owner of Princeton Transcription, I pledge to you my personal commitment to your total satisfaction. I believe in working to build long-term relationships with my clients, and always go the extra mile to make them happier than they ever imagined they could be with a transcription service.
Most medical transcription is done through an on-going relationship and at higher volumes than other types of transcription and may include other value-added services at your request. For these reasons, we prefer to offer a free trial to evaluate the workflow and to give you a chance to see our service in action. At the end of the trial, we’ll prepare a mock invoice for the best billing method based on the work performed during the trial along with estimates of ongoing volume.